
Customer lifetime value (CLV)
Customer Lifetime Value (CLV) is the total amount of revenue a business can expect to earn from a single customer throughout their entire relationship. It reflects how valuable a customer is over time, not just from one purchase. CLV helps businesses understand the long-term impact of their customer relationships and guides decisions on marketing spend, customer service, retention strategies, and more. A higher CLV means that customers are loyal, make repeat purchases, and contribute more to your business’s growth.

